Frequently Asked Questions

• Can I use the Aeras™ tray with any charcoal type?

  Yes. It’s compatible with cubes, flats, or specialty charcoals and ensures even cooling and ash collection.

• Are the Vestara™ Niris tongs heat-resistant?

  Yes. The aluminum body and wooden handles keep your grip cool and secure during use.

• How should I clean the Aeras™ tray?

  Wipe the ceramic base with a damp cloth. For a deeper clean, lift the bronze insert and wash separately.

• Is this bundle suitable for gifting?

  Absolutely. Each piece arrives in premium Kaloud packaging, ideal for collectors or enthusiasts.

• Does this work with my existing Kaloud setup?

  Yes. Both pieces integrate seamlessly with the Kaloud Lotus® system and most standard hookah configurations.